At Meridian Systems, our relationship with clients doesn't end when a project is complete. In fact, for many of our clients, that's where it really begins. While plenty of contractors can install a building automation system, what sets MSI apart is what happens next, the ongoing expertise, support, and partnership that keeps your systems running at their best for years to come.

Technical Support

Your building automation system is only as good as the team behind it. MSI's technical support is staffed by top industry technicians who can quickly identify problems, determine root causes, and implement effective solutions, minimizing downtime and keeping your building performing optimally. We provide dedicated troubleshooting and maintenance hours, modify control strategies as your facility's needs evolve, and conduct biannual in-person site visits to review your system firsthand. After-hours emergency support is also available, because buildings don't keep business hours and neither do we.

facility analysis & Recommissioning

A building automation system isn't a set-it-and-forget-it investment. MSI performs annual functional testing and recommissioning to verify that every component of your system is operating as intended. We test and verify analog and digital hardware points, identify deficiencies, and walk you through available options for improvement. The result is fewer unexpected breakdowns, lower energy costs, and the peace of mind that comes from knowing your system is being expertly maintained year after year.

system training

We believe an informed client is an empowered client. MSI offers factory-certified training for your personnel, giving your team the knowledge to fully utilize your building automation system and get the most out of your investment. Training is available both locally here in Alaska and at the national level through our manufacturer partners Automated Logic and Honeywell, ensuring your team has access to the highest level of instruction available in the industry. Whether you prefer hands-on training at your facility or a deeper dive through a manufacturer's national program, we can connect you with the right course at the right level. Training can be tailored to your team's experience level and scheduled to fit your facility's operations.