In today's world, building automation and information technology are more connected than ever. That's why MSI goes beyond building controls to offer a full suite of Managed IT Services, giving our clients a single trusted partner for both their building systems and their technology infrastructure.
Remote Monitoring and Management
Our intelligent remote monitoring tools and 24/7 back-office services provide expert, cost-effective IT management to make sure your systems operate as required and deliver the ROI you expected. With remote monitoring in place, we'll usually see a problem before you do, allowing us to get a jump on the matter with less or zero downtime for you. On a regular basis we'll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters. With these comprehensive assessments, you'll always have the best information for choosing your most effective options.
Server Monitoring and Care
We utilize active yet unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we've identified the problem, we'll take steps to fix it remotely at first, and we'll escalate our response as necessary.
Desktop Monitoring and Care
Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it's viruses, spyware issues, or installing patches, we handle it all quietly and in the background while your employees remain productive.
Mobile Device Management
Our mobile device management solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization's data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify mobile device management with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications, and documents.
Business Continuity and Disaster Recovery
Our managed IT services cover a full spectrum of technology and business continuity solutions, including 24/7 help desk support to ensure your company is prepared for any possible disruption. You'll know exactly how much you're going to spend each month, with no more gambling with your budget and productivity.
CMMC Certification Assistance
As a CMMC Certified organization ourselves, MSI is uniquely positioned to help other companies navigate the path to Cybersecurity Maturity Model Certification. Whether you are just beginning to understand the requirements or actively working toward compliance, our team can guide you through the process with the expertise and hands-on support that only comes from having lived it firsthand.
Additional IT Services
MSI offers a comprehensive range of additional technology solutions to support your business including cellular connections for primary and backup connectivity, website design and management, VoIP phone systems, IP camera systems, Hardware as a Service, Microsoft Office 365, migration assistance, project management, and employee training.
Why Choose MSI for Managed IT?
With MSI managing your IT infrastructure you can expect:
Your systems stay optimized, because even when systems are not actually down they can still run slow or inefficiently. Our solution maximizes the value of your IT investment all the time.
Better financial planning, because managed IT services means predictable monthly costs with no surprise expenses.
Faster problem resolution, because with 24/7 monitoring in place we will usually identify and address issues before you even know they exist.
Complete coverage, because we maintain around the clock watch over your entire IT environment including network servers, desktops, and mobile devices, identify and analyze server events for potential problems, remediate processes or services that fail, monitor servers and ensure security patches and anti-virus protocols are up to date, ensure data backups are completed, install patches and implement service packs, manage and secure mobile devices, and handle vendor management on your behalf.
Whether you are a facility manager juggling building systems and IT demands or an organization looking for a reliable local technology partner, MSI delivers the same commitment to excellence and proactive support that defines everything we do.
Ready to take your IT infrastructure to the next level? We would love to talk. Reach out to our team today and let's build something great together.
